Payment and Shipping Policy

Payment for your Monticelli Cashmere purchase can be made with Visa, MasterCard, American Express, Discovery, PayPal and AfterPay.

Discounts and coupon codes cannot be stacked or combined.

Orders are made-to-order through our unique manufacturing process. This significantly reduces waste and allows for a wider product catalog. Our artisans will create your products specifically for you, and your products will be completed and ready to ship within 2 to 3 weeks after your order is received.

We offer FREE Express Shipping in the USA and shipping takes 2 business days.

We do ship to CANADA as such:

• Shipping is free to CANADA.
• Customer may use 30% OFF coupon code CANADA
• Coupon code CANADA may not be combined with other discounts or promotions
• Customer is responsible for import taxes from USA to CANADA
• Customer is responsible for return freight and duties from CANADA to USA

We do not ship to countries other than USA and CANADA at this time.

You can email us at info@monticellicashmere.com if you need assistance or have any questions about payment, size, fit, color, styling, or availability. We’ll get back to you quickly.