Payment and Shipping Policy

Payment for your Monticelli Cashmere purchase can be made with Visa, MasterCard, American Express, Discovery, PayPal and AfterPay.

Discounts and coupon codes cannot be stacked or combined.

Orders are made-to-order through our unique manufacturing process. This significantly reduces waste and allows for a wider product catalog. Our artisans will create your products specifically for you, and your products will be completed and ready to ship within 2 to 3 weeks after your order is received.

We offer FREE Express Shipping in the USA only and shipping takes 2 business days.

You can email us at if you need assistance or have any questions about payment, size, fit, color, styling or availability. We’ll get back to you quickly.